Knowledge Base

From booking your first parcel to checking a delivery, find clear answers and practical help at every step.

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Try a few words, such as “missed collection”, “delivery times” or “shipping labels”.

Will a courier return if I book another collection?

If you have already had a parcel collected by a courier driver and you have another parcel to send, you can book another Collection service with the same courier. However, this does not necessarily mean that the driver is guaranteed to return on the same day; this is down to the driver’s schedule and own discretion.

UPS drivers will not return on the same day so if you would like your parcels to be collected altogether, all bookings will need to be made prior to collection.

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