Help Desk

Search our knowledge base or browse the articles.
You'll find answers to many of your questions here.

Knowledge Base

Type in a question below and we'll give you the best answers we can find.
Why not start by asking us a question below?

Can I add additional transit cover?

Every service benefits from an inclusive amount of cover depending on the service.

Additional cover can be purchased to increase the cover your goods travel with. This is called enhanced cover.

Enhanced cover is currently charged at 4% of the additional value to be covered.
Helpful Not Helpful
6 results for "Transit cover"
Knowledge Base
What cover does my consignment have?
1 years 10 months ago in Transit Cover
Every service has an inclusive amount of cover depending on the service, this is outlined during the booking process.Cover can be added (enhanced cover) to varying upper limits depending on …
Are there any exclusions to the Transit Cover?
1 years 8 months ago in Transit Cover
There are some exclusions that prevent you from making a claim. For example, you will be unable to claim for any items on our Prohibited or Restricted Items list, or if the item was not boxed or …
What is Enhanced Transit Cover?
1 years 10 months ago in Transit Cover
Every service benefits from an inclusive amount of cover depending on the service.Enhanced cover is the additional cover that can be purchased to increase the cover your goods travel with.…
What compensation do I get if my package is not delivered on time?
5 years 8 months ago in Transit Cover
If your consignment was sent on a guaranteed service then you will receive a full refund should the delivery exceed the guaranteed time.
Can I add additional transit cover?
1 years 10 months ago in Transit Cover
Every service benefits from an inclusive amount of cover depending on the service.Additional cover can be purchased to increase the cover your goods travel with. This is called enhanced cover.…
Do I lose the inclusive transit cover is I add additional cover?
1 years 10 months ago in Transit Cover
No. Enhanced cover adds cover to the remaining value of the goods.eg - If your goods are wirth 200 and you have booked a service with inclusive cover of 25, then you would only …