How do I track my parcel?

Name: Interparcel
Address: Platinum House, Sussex Manor Business Park, Crawley, RH10 9NH, GB
Telephone: 0333 3000 700

Whether you are sending a parcel within the UK or internationally, you can track your package at anytime on the Interparcel website.

We provide multiple ways in which customers can track their parcel at every step of its journey. Your unique tracking number will start with GB followed by 10 digits, e.g., GB1234567890. You can find the reference number in your order history or in the booking confirmation email.

Tracking Portal

You can check the progress of your delivery, 24 hours a day, via our tracking portal. Simply click on 'Track My Parcel' on the header toolbar of the Interparcel website and type in your unique tracking number. You will then be able to view condensed tracking and detailed events updated by the courier the service was booked via.

My Orders

An orders tracking and delivery status can quickly be viewed for multiple shipments in your Interparcel Account. Hover over 'My Account', select 'My Orders' and filter your orders by tracking status, service, date range or service. For detailed tracking details, simply click on the order in question. You can also reprint shipping documentation or labels from here!

Email and SMS notifications

Don't forget, that during the booking stage you can keep you or your receipient updated on your parcels journey by opting into email and SMS notifcations!

As a self-tracking service, you can track your order for every courier service that is booked via us, including Evri, DPD, UPS, Fedex and many more

6 results for "General advice"

What is the Interparcel phone number?

In category General Advice

The Interparcel phone number is 0333 3000 700 and is available: Monday - Friday : 8.30 am - 8.00 pm Saturday - Sunday : 9.00 am - 1.00 pm Alternatively, you can

Interparcel Opening Hours

In category General Advice

At Interparcel, we are open Monday to Friday, from 8.30am to 5.00pm. If you are wanting to contact us, you can call us on 0333 3000 700 or …

How can I contact Interparcel?

In category General Advice

At Interparcel, customer satisfaction is at the heart of all we do. Unlike other courier comparison sites, we don't hide behind screens and chatbots. Instead, we adopt a "people-first" attitude, …

How do I track my parcel?

In category General Advice

Whether you are sending a parcel within the UK or internationally, you can track your package at anytime on the Interparcel website. We provide multiple ways in which customers can track …

I need help on the website, what do I do?

In category General Advice

If you need any help at all on our site, please do contact us and we can talk you through it. We have a real-life, UK based team of parcel experts on-hand, seven days a week, to suit our …

I have a suggestion for the website, how should I tell you?

In category General Advice

At Interparcel we always welcome customer feedback as you're the ones using the site. Any suggestions you have will always be taken into account and may help other customers too! Please email us …