Updated 8th April 2020 - 14:26pm


Following developments regarding the recent COVID-19 outbreak, delivery networks have been experiencing delays to a number of destinations. Actions taken by countries to lockdown borders and reduce movement of people is set to affect transit times and delivery options. Our latest updates are outlined below.

Public Health England (PHE) have advised that people receiving parcels and packages are not at risk of contracting Covid-19, in fact it is safer to stay at home and accept a delivery rather than visit the shops. With this in mind all of our couriers are prioritising the health and welfare of both staff and customers by taking sensible precautions to reduce the spread of Covid-19 whilst minimising service disruptions. Depots are reducing the amount of non essential staff by encouraging working from home where possible. Shifts are being staggered to reduce contact between staff and regular, thorough cleaning is taking place in depots and on vehicles.

We are updating this page as and when we are provided with information from the carriers. This is an ever changing situation and we are working hard to keep you informed and up to date.


Summary

UK Deliveries

Currently there are no major disruptions or delays to standard UK deliveries.
To further reduce the spread of Covid-19 and minimise contact between drivers and customers all of our UK delivery services no longer require a signature upon delivery. The drivers will confirm the recipients identity and will sign the parcel as delivered on their behalf.

UPS - we are currently experiencing a high volume of returns due to business addresses not being accessible or open. Please only send to a business address if it is an essential service and will be open to accept deliveries. Please write clearly on the box "BUSINESS IS OPEN" to help ensure your parcel is not returned.

DPD no longer offers a drop to shop service. You can still use the DPD Local collection service. Other Drop Off services are still available.

UPS have relaxed their timed delivery windows:

  • UPS Express by 10:30am is now by 12pm
  • UPS Express Saver by 12pm is now by 2pm

Europe & Rest of World Deliveries

Following developments regarding the recent COVID-19 outbreak, all countries are taking additional precautions to maintain the health of their citizens.. Flight cancellations and tighter border controls are resulting in delays to most destinations.

Many countries are shutting non essential shops and businesses so please check that your customers are open to accept parcels before posting.


European Delays & Suspensions

Country Affected Postal Code / Area
Albania Parcelforce/Landmark Global - All services suspended.
Armenia Landmark Global - All services suspended.
Andorra TNT/UPS - shipments only accepted if going to hospitals, chemists or supermarkets. Essential goods only.
Austria Parcelforce - no deliveries to the following post codes: 5633 - 5640, 6005 - 6681
UPS - no deliveries to the following post codes: 5541-5542, 5611-5612,5630, 5632, 5645, 5700, 5753, 6553, 6555,6561, 6563 & 6580
Belarus Landmark Global - All services suspended.
Bosnia & Herzegovina Parcelforce/Landmark Global - All services suspended.
Croatia DPD - No deliveries to the following postal codes: 22243, 33513.
Czech Republic Parcelforce - no deliveries to the following post codes: 584 01
France Parcelforce - no deliveries to the following post codes: 57230, 57370, 57410, 57620, 57720, 57820, 57850, 57960, 67000-67999, 68000, 68010, 68020, 68030, 68040, 68630, 68980
Italy DPD - no deliveries to post codes: 02034, 04022, 40059, 63030 - 64035, 65010, 83031, 84030 - 84031, 84035, 85047, 86018, 87038, 87054, 87056, 89064, 89822
FedEx/TNT - no deliveries to post codes: 00017, 02043, 04022, 11024, 40059, 64030, 64031, 64033, 64034, 64035, 65010, 65017, 83031, 83037, 84031, 84035, 84036, 84038, 86016, 86036, 87020, 87021, 87023, 87038, 89060, 89064, 90030, 91018, 94011
Parcelforce - no deliveries to post codes: 00100-00199, 02100-02199, 04000-04999, 05100-05199, 16000-17100, 20000-20100, 23800-23900, 24000-24100, 25000-25100, 27000-27999, 29000-29100, 37000-37100, 40000-40100, 40100-40199, 41000-41100, 42000-42100, 46000-46100, 64000-64999, 65000-65100, 85000-85100, 87000-89100, 83000-83100, 84000-84100, 86000-86999
Latvia Parcelforce - all services suspended.
Macedonia Landmark Global - All services suspended.
Moldova Landmark Global - All services suspended.
Montenegro Landmark Global/Parcelforce - All services suspended.
Portugal All Services - no deliveries to the following postal codes: 3880-000 - 3880-999, 3885-000 - 3885-999.
FedEx/TNT - no deliveries to the following postal codes: 3884-000 - 3884-999, 4960-300
Spain Parcelforce - no deliveries to the following postal codes: 10900
Ukraine Landmark Global - All services suspended.

Worldwide Delays & Suspensions

Country Affected Postal Code / Area
Algeria Landmark Global - All services suspended.
Angola Landmark Global - All services suspended.
Antigua & Barbuda Landmark Global - All services suspended.
American Samoa FedEx/TNT - All services suspended.
Australia DPD - All services suspended.
Bahrain Landmark Global - All services suspended.
Bangladesh FedEx/Landmark Global/TNT - All services suspended.
Barbados Landmark Global - All services suspended.
Belize Landmark Global - All services suspended.
Bermuda Landmark Global - All services suspended.
Bhutan FedEx/TNT - All services suspended.
Bolivia Landmark Global - All services suspended.
Botswana Landmark Global - All services suspended.
Brazil Landmark Global - All services suspended.
Brunei Landmark Global - All services suspended.
Burkina Faso Landmark Global - All services suspended.
Burundi Landmark Global/TNT - All services suspended.
Cambodia Landmark Global - All services suspended.
Cameroon Landmark Global - All services suspended.
Cayman Islands Landmark Global - All services suspended.
Central African Republic Landmark Global - All services suspended.
Cape Verde TNT - All services suspended.
Chad FedEx/TNT - All services suspended.
Congo FedEx/Landmark Global/TNT - All services suspended.
Djibouti Landmark Global - All services suspended.
Dominican Republic Landmark Global - All services suspended.
East Timor FedEx - All services suspended.
Ecuador Landmark Global - All services suspended.
El Salvdor Landmark Global - All services suspended.
Equatorial Guinea FedEx/TNT - All services suspended.
Eritrea FedEx/TNT - All services suspended.
Fiji FedEx/TNT - All services suspended.
French Polynesia FedEx/TNT - All services suspended.
Gabon FedEx/TNT - All services suspended.
Gambia FedEx/Landmark Global/TNT - All services suspended.
Georgia Landmark Global - All services suspended.
Ghana Landmark Global - All services suspended.
Guinea Landmark Global - All services suspended.
Guinea-Bissau TNT - All services suspended.
Honduras No deliveries to the following areas: Tegucigalpa.
India All of India is now on lockdown, significant delays to whole country is to be expected.
FedEx/Landmark Global/TNT/UPS/Parcelforce - All services suspended.
Indonesia Landmark Global - All services suspended.
Iraq FedEx/Landmark Global/TNT - All services suspended.
Ivory Coast Landmark Global - All services suspended.
Jordan Landmark Global - All services suspended.
Kazakhstan All Services - No deliveries to the following areas: Almaty, Nur-sultan
TNT - All services suspended.
Kiribati TNT - All services suspended.
Kyrgyzstan Additional sanitary handling procedures are resulting in 3-4 day delays.
Laos FedEx/TNT - All services suspended.
Lebanon Landmark Global - All services suspended.
Lesotho FedEx/Landmark Global/TNT - All services suspended.
Liberia FedEx/Landmark Global/TNT - All services suspended.
Libya TNT - All services suspended.
Malawi Landmark Global - All services suspended.
Malaysia Landmark Global - All services suspended.
Maldives Landmark Global - All services suspended.
Mali Landmark Global - All services suspended.
Mauritania Landmark Global - All services suspended.
Mauritius FedEx/Landmark Global/TNT - All services suspended.
All Services - Due to Government restrictions: limited deliveries available. Packages will be held and stored for 15 days.
Mongolia TNT - All services suspended.
Morocco Landmark Global - All services suspended.
Mozambique Landmark Global - All services suspended.
Myanmar TNT - All services suspended.
Namibia Landmark Global/TNT - All services suspended.
Nepal FedEx/Landmark Global/TNT - All services suspended.
New Zealand DPD/Landmark Global/Parcelforce - All services suspended.
Nicaragua Landmark Global - All services suspended.
Niger Landmark Global - All services suspended.
Nigeria Landmark Global - All services suspended.
Oman Landmark Global - All services suspended.
Pakistan Landmark Global - All services suspended.
Panama Landmark Global - All services suspended.
Peru Landmark Global - All services suspended.
Philippines FedEx/Landmark Global/TNT - All services suspended.
Qatar Landmark Global - All services suspended.
Rwanda FedEx/Landmark Global/TNT - All services suspended.
Samoa FedEx/TNT - All services suspended.
Saudi Arabia DPD - No deliveries to the following areas: Shrabyat, Bani Zafer, Aljomaa, Bani Khadrah.
Landmark Global - All services suspended.
Seychelles FedEx/TNT - All services suspended.
Sierra Leone TNT - All services suspended.
South Africa Landmark Global - All services suspended.
Sri Lanka Landmark Global - All services suspended.
Taiwan Landmark Global - All services suspended.
Thailand Landmark Global - All services suspended.
Tonga FedEx/TNT - All services suspended.
Tunisia Landmark Global - All services suspended.
Turkey FedEx/TNT - No deliveries to post codes: 99010, 99040, 99050, 99100, 99150, 99190, 99200, 99250, 99280, 99290, 99263, 99275, 99258, 99138, 99300, 99320, 99350, 99360, 99370, 99375, 99380, 99390, 99400, 99410, 99420, 99440, 99428, 99450, 99500, 99520, 99550, 99555, 99610, 99620, 99630, 99635, 99640, 99645, 99650, 99655, 99660, 99665, 99670, 99675, 99680, 99690, 99628, 99700, 99750, 99770, 99790, 99800, 99810, 99728, 99738, 99850, 99860, 99870, 99880, 99890, 99900, 99910, 99920, 99950, 99970
Tuvalu TNT - All services suspended.
Uganda FedEx/Landmark Global/TNT - All services suspended.
United Arab Emirates Landmark Global - All services suspended.
Uzbekistan DPD - All services suspended.
Vanuatu FedEx/TNT - All s