Following developments regarding the recent COVID-19 outbreak, delivery networks have been experiencing delays to a number of destinations. Actions taken by countries to lockdown borders and reduce movement of people is set to affect transit times and delivery options. Our latest updates are outlined below.
Public Health England (PHE) have advised that people receiving parcels and packages are not at risk of contracting Covid-19, in fact it is safer to stay at home and accept a delivery rather than visit the shops. With this in mind all of our couriers are prioritising the health and welfare of both staff and customers by taking sensible precautions to reduce the spread of Covid-19 whilst minimising service disruptions. Depots are reducing the amount of non essential staff by encouraging working from home where possible. Shifts are being staggered to reduce contact between staff and regular, thorough cleaning is taking place in depots and on vehicles.
We are updating this page as and when we are provided with information from the carriers. This is an ever changing situation and we are working hard to keep you informed and up to date.
Currently there are no major disruptions or delays to standard UK deliveries.
To further reduce the spread of Covid-19 and minimise contact between drivers and customers all of our UK delivery services no longer require a signature upon delivery. The drivers will confirm the recipients identity and will sign the parcel as delivered on their behalf.
UPS - we are currently experiencing a high volume of returns due to business addresses not being accessible or open. Please only send to a business address if it is an essential service and will be open to accept deliveries. Please write clearly on the box "BUSINESS IS OPEN" to help ensure your parcel is not returned.
DPD no longer offers a drop to shop service. You can still use the DPD Local collection service. Other Drop Off services are still available.
UPS have relaxed their timed delivery windows:
Following developments regarding the recent COVID-19 outbreak, all countries are taking additional precautions to maintain the health of their citizens.. Flight cancellations and tighter border controls are resulting in delays to most destinations.
Many countries are shutting non essential shops and businesses so please check that your customers are open to accept parcels before posting.
| Country | Affected Postal Code / Area |
| Albania | Parcelforce/Landmark Global - All services suspended. |
| Armenia | Landmark Global - All services suspended. |
| Andorra | TNT/UPS - shipments only accepted if going to hospitals, chemists or supermarkets. Essential goods only. |
| Austria | Parcelforce - no deliveries to the following post codes: 5633 - 5640, 6005 - 6681
UPS - no deliveries to the following post codes: 5541-5542, 5611-5612,5630, 5632, 5645, 5700, 5753, 6553, 6555,6561, 6563 & 6580 |
| Belarus | Landmark Global - All services suspended. |
| Bosnia & Herzegovina | Parcelforce/Landmark Global - All services suspended. |
| Croatia | DPD - No deliveries to the following postal codes: 22243, 33513. |
| Czech Republic | Parcelforce - no deliveries to the following post codes: 584 01 |
| France | Parcelforce - no deliveries to the following post codes: 57230, 57370, 57410, 57620, 57720, 57820, 57850, 57960, 67000-67999, 68000, 68010, 68020, 68030, 68040, 68630, 68980 |
| Italy | DPD - no deliveries to post codes: 02034, 04022, 40059, 63030 - 64035, 65010, 83031, 84030 - 84031, 84035, 85047, 86018, 87038, 87054, 87056, 89064, 89822
FedEx/TNT - no deliveries to post codes: 00017, 02043, 04022, 11024, 40059, 64030, 64031, 64033, 64034, 64035, 65010, 65017, 83031, 83037, 84031, 84035, 84036, 84038, 86016, 86036, 87020, 87021, 87023, 87038, 89060, 89064, 90030, 91018, 94011 Parcelforce - no deliveries to post codes: 00100-00199, 02100-02199, 04000-04999, 05100-05199, 16000-17100, 20000-20100, 23800-23900, 24000-24100, 25000-25100, 27000-27999, 29000-29100, 37000-37100, 40000-40100, 40100-40199, 41000-41100, 42000-42100, 46000-46100, 64000-64999, 65000-65100, 85000-85100, 87000-89100, 83000-83100, 84000-84100, 86000-86999 |
| Latvia | Parcelforce - all services suspended. |
| Macedonia | Landmark Global - All services suspended. |
| Moldova | Landmark Global - All services suspended. |
| Montenegro | Landmark Global/Parcelforce - All services suspended. |
| Portugal | All Services - no deliveries to the following postal codes: 3880-000 - 3880-999, 3885-000 - 3885-999.
FedEx/TNT - no deliveries to the following postal codes: 3884-000 - 3884-999, 4960-300 |
| Spain | Parcelforce - no deliveries to the following postal codes: 10900 |
| Ukraine | Landmark Global - All services suspended. |
| Country | Affected Postal Code / Area |
| Algeria | Landmark Global - All services suspended. |
| Angola | Landmark Global - All services suspended. |
| Antigua & Barbuda | Landmark Global - All services suspended. |
| American Samoa | FedEx/TNT - All services suspended. |
| Australia | DPD - All services suspended. |
| Bahrain | Landmark Global - All services suspended. |
| Bangladesh | FedEx/Landmark Global/TNT - All services suspended. |
| Barbados | Landmark Global - All services suspended. |
| Belize | Landmark Global - All services suspended. |
| Bermuda | Landmark Global - All services suspended. |
| Bhutan | FedEx/TNT - All services suspended. |
| Bolivia | Landmark Global - All services suspended. |
| Botswana | Landmark Global - All services suspended. |
| Brazil | Landmark Global - All services suspended. |
| Brunei | Landmark Global - All services suspended. |
| Burkina Faso | Landmark Global - All services suspended. |
| Burundi | Landmark Global/TNT - All services suspended. |
| Cambodia | Landmark Global - All services suspended. |
| Cameroon | Landmark Global - All services suspended. |
| Cayman Islands | Landmark Global - All services suspended. |
| Central African Republic | Landmark Global - All services suspended. |
| Cape Verde | TNT - All services suspended. |
| Chad | FedEx/TNT - All services suspended. |
| Congo | FedEx/Landmark Global/TNT - All services suspended. |
| Djibouti | Landmark Global - All services suspended. |
| Dominican Republic | Landmark Global - All services suspended. |
| East Timor | FedEx - All services suspended. |
| Ecuador | Landmark Global - All services suspended. |
| El Salvdor | Landmark Global - All services suspended. |
| Equatorial Guinea | FedEx/TNT - All services suspended. |
| Eritrea | FedEx/TNT - All services suspended. |
| Fiji | FedEx/TNT - All services suspended. |
| French Polynesia | FedEx/TNT - All services suspended. |
| Gabon | FedEx/TNT - All services suspended. |
| Gambia | FedEx/Landmark Global/TNT - All services suspended. |
| Georgia | Landmark Global - All services suspended. |
| Ghana | Landmark Global - All services suspended. |
| Guinea | Landmark Global - All services suspended. |
| Guinea-Bissau | TNT - All services suspended. |
| Honduras | No deliveries to the following areas: Tegucigalpa. |
| India | All of India is now on lockdown, significant delays to whole country is to be expected.
FedEx/Landmark Global/TNT/UPS/Parcelforce - All services suspended. |
| Indonesia | Landmark Global - All services suspended. |
| Iraq | FedEx/Landmark Global/TNT - All services suspended. |
| Ivory Coast | Landmark Global - All services suspended. |
| Jordan | Landmark Global - All services suspended. |
| Kazakhstan | All Services - No deliveries to the following areas: Almaty, Nur-sultan
TNT - All services suspended. |
| Kiribati | TNT - All services suspended. |
| Kyrgyzstan | Additional sanitary handling procedures are resulting in 3-4 day delays. |
| Laos | FedEx/TNT - All services suspended. |
| Lebanon | Landmark Global - All services suspended. |
| Lesotho | FedEx/Landmark Global/TNT - All services suspended. |
| Liberia | FedEx/Landmark Global/TNT - All services suspended. |
| Libya | TNT - All services suspended. |
| Malawi | Landmark Global - All services suspended. |
| Malaysia | Landmark Global - All services suspended. |
| Maldives | Landmark Global - All services suspended. |
| Mali | Landmark Global - All services suspended. |
| Mauritania | Landmark Global - All services suspended. |
| Mauritius | FedEx/Landmark Global/TNT - All services suspended.
All Services - Due to Government restrictions: limited deliveries available. Packages will be held and stored for 15 days. |
| Mongolia | TNT - All services suspended. |
| Morocco | Landmark Global - All services suspended. |
| Mozambique | Landmark Global - All services suspended. |
| Myanmar | TNT - All services suspended. |
| Namibia | Landmark Global/TNT - All services suspended. |
| Nepal | FedEx/Landmark Global/TNT - All services suspended. |
| New Zealand | DPD/Landmark Global/Parcelforce - All services suspended. |
| Nicaragua | Landmark Global - All services suspended. |
| Niger | Landmark Global - All services suspended. |
| Nigeria | Landmark Global - All services suspended. |
| Oman | Landmark Global - All services suspended. |
| Pakistan | Landmark Global - All services suspended. |
| Panama | Landmark Global - All services suspended. |
| Peru | Landmark Global - All services suspended. |
| Philippines | FedEx/Landmark Global/TNT - All services suspended. |
| Qatar | Landmark Global - All services suspended. |
| Rwanda | FedEx/Landmark Global/TNT - All services suspended. |
| Samoa | FedEx/TNT - All services suspended. |
| Saudi Arabia | DPD - No deliveries to the following areas: Shrabyat, Bani Zafer, Aljomaa, Bani Khadrah.
Landmark Global - All services suspended. |
| Seychelles | FedEx/TNT - All services suspended. |
| Sierra Leone | TNT - All services suspended. |
| South Africa | Landmark Global - All services suspended. |
| Sri Lanka | Landmark Global - All services suspended. |
| Taiwan | Landmark Global - All services suspended. |
| Thailand | Landmark Global - All services suspended. |
| Tonga | FedEx/TNT - All services suspended. |
| Tunisia | Landmark Global - All services suspended. |
| Turkey | FedEx/TNT - No deliveries to post codes: 99010, 99040, 99050, 99100, 99150, 99190, 99200, 99250, 99280, 99290, 99263, 99275, 99258, 99138, 99300, 99320, 99350, 99360, 99370, 99375, 99380, 99390, 99400, 99410, 99420, 99440, 99428, 99450, 99500, 99520, 99550, 99555, 99610, 99620, 99630, 99635, 99640, 99645, 99650, 99655, 99660, 99665, 99670, 99675, 99680, 99690, 99628, 99700, 99750, 99770, 99790, 99800, 99810, 99728, 99738, 99850, 99860, 99870, 99880, 99890, 99900, 99910, 99920, 99950, 99970 |
| Tuvalu | TNT - All services suspended. |
| Uganda | FedEx/Landmark Global/TNT - All services suspended. |
| United Arab Emirates | Landmark Global - All services suspended. |
| Uzbekistan | DPD - All services suspended. |
| Vanuatu | FedEx/TNT - All s |
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