Help Desk

Search our knowledge base or browse the articles.
You'll find answers to many of your questions here.

Knowledge Base

Type in a question below and we'll give you the best answers we can find.
Why not start by asking us a question below?

2 results for "International orders"
Knowledge Base
Will I have to pay customs charges when I send a package?
6 years 0 months ago in International Orders
This is unpredictable and is at the discretion of the customs in the destination country.If they do impose charges, the recipient will be contacted by the customs directly and we cannot get involved …
Incorrect Customs Declaration
6 years 0 months ago in International Orders
An accurate description and reason for Export must be entered on The Customs invoice. If customs find different items than declared or an incorrect reason for export stated (such as Gift when …