Avoid Cylindrical Tubes
Use a triangular or rectangular tube for rolled or long, thin items. Cylindrical tubes can roll from conveyor belts and may require additional handling.
Avoid unexpected delivery charges by checking your parcel's weight, dimensions, packaging and address details carefully before booking. If the information you enter is accurate, applicable standard charges will already be included in the price shown.
Weigh your parcel accurately, measure every side, use suitable packaging and check the delivery address before completing your booking. Surcharges may apply if the parcel exceeds the service limits, requires additional handling or the address is changed after collection.
The table below explains the most common UPS surcharges, when they may be applied and the minimum charge involved.
| Surcharge | When it may apply | Minimum charge (ex. VAT) |
|---|---|---|
|
01
Large Package Surcharge
|
This charge may apply if the combined length and girth exceeds 300cm but does not exceed 400cm. If the dimensions are entered correctly when booking, the charge will already be included in the price shown. Length + 2 × width + 2 × height |
£11.31
Per Parcel
|
|
02
Over Maximum Limits
|
This charge may apply if the parcel meets any of the following conditions:
Actual weight is more than 70kg. |
£455.45
Over Maximum Limits
£11.31
Additional Large Package Surcharge
|
|
03
Additional Handling
|
This charge may apply to an item enclosed in an outer shipping container made from metal or wood, or a cylindrical item such as a barrel, drum, pail or tyre that is not fully enclosed in a corrugated cardboard container. It may also apply when the longest side exceeds 100cm, the second-longest side exceeds 76cm, a domestic or export parcel weighs more than 25kg, or an import parcel weighs more than 32kg. |
£2.49
Per Parcel
|
|
04
Address Change
|
This charge may apply if a change of address is requested after the parcel has already been collected. The charge is applied per parcel, not per order. |
£10.30
Per Parcel
|
|
05
Peak Period Surcharge
|
During peak periods, typically from September to January, an additional peak surcharge may be applied to other surcharges. If the parcel details are correct, the applicable charge will already be included in the booking price. |
Varies
Calculated At Booking
|
|
06
Demand Surcharge
|
UPS may apply a demand surcharge to shipments travelling to certain countries. It is usually charged by weight, may change at any time and is included in the displayed price when the parcel details are entered correctly. Additional demand charges may apply if the parcel's weight or dimensions have been under-declared. |
Varies
Destination And Weight Based
|
Fuel surcharge:
A fuel surcharge may also be applied to additional charges. Fuel is
already included in the original price when the parcel details are
entered correctly, but the applicable fuel rate can change weekly.
Please note:
These charges are correct at the time of publication and are subject
to change. Additional charges not listed on this page may also be
applied where relevant.
All charges for domestic parcels are subject to VAT.
Suitable packaging can help your parcel move through UPS's automated network without requiring additional manual handling.
Use a triangular or rectangular tube for rolled or long, thin items. Cylindrical tubes can roll from conveyor belts and may require additional handling.
Avoid excessive tape and fill empty space so the contents cannot move. A parcel with unfilled space may become unstable or top-heavy and could require additional handling.
When placing an international order, complete all customs information accurately during the booking process.
If you include your own commercial invoice, the contents, descriptions, declared values and shipping costs must exactly match the information entered on the Interparcel website. Any discrepancies could result in delays or additional charges from customs authorities.
If customs charges are billed to Interparcel, the original parcel sender will be responsible for paying them.
Please see Section 12 of our Terms of Use for further information.
For a package travelling to the USA, UPS may charge an additional $12 International Collect On Delivery fee if import charges have not been paid before delivery. This fee does not apply when duties are paid in advance.
Enter the recipient's name, telephone number and email address correctly so UPS can send a payment link before the parcel arrives.
Compare a selection of UK and international UPS services available through Interparcel.