DPD Surcharges

Avoid unexpected delivery charges by checking your parcel's weight, dimensions, packaging and address details carefully before booking. If the information you enter is accurate, applicable standard charges will already be included in the price shown.

Accurate parcel details help prevent additional charges

Weigh your parcel accurately, measure every side, use suitable boxed packaging and check the delivery address before completing your booking. A surcharge may be applied if the parcel details are incorrect, the address is changed after collection or the packaging requires additional handling.

Surcharge guide

When additional charges may apply

The table below explains the most common DPD surcharges, when they may be applied and the minimum charge involved.

Surcharge	When it may apply	Minimum charge (ex. VAT)
01 Change Of Address - International	This charge may apply if a change of address is requested after an international parcel has already been collected. The surcharge is applied per parcel, not per order. It is the customer's responsibility to ensure the address is correct when booking.	£12.00 Per International Parcel
02 Change Of Address - UK	This charge may apply if a change of address is requested after a UK parcel has already been collected. The surcharge is applied per parcel, not per order. It is the customer's responsibility to ensure the address is correct when booking.	Full Parcel Delivery Rate Per UK Parcel
03 Non Coms Handling	This charge may apply to parcels that are incompatible with DPD's automated sortation equipment. This is usually caused by the packaging. Items must be enclosed in a box. Parcels should not be covered in cling wrap or excessive tape.	£7.25 Per Parcel
04 Oversize Export	This charge may apply to parcels exported using the DPD Classic service that exceed the maximum permitted weights or dimensions.	£22.00 Per Parcel

Packaging:
If a parcel contains unfilled space that allows the contents to move, it may become unstable or top-heavy and fall from the conveyor. This could result in additional charges.

Please note:
These charges are correct at the time of publication and are subject to change. Additional charges not listed on this page may also be applied where relevant. All charges for domestic parcels are subject to VAT.

DPD packaging advice

A few simple packaging choices can help your parcel move safely through DPD's automated network.

Use A Secure Box

All items must be enclosed in a sturdy box. Fill any empty space so the contents cannot move and the parcel remains stable while in transit.

Avoid Excessive Tape And Cling Wrap

Secure the box properly without covering it in cling wrap or excessive tape. Incompatible packaging may require additional handling and incur a surcharge.

Customs information for international parcels

When placing an international order, complete all customs information accurately during the booking process.

If you include your own commercial invoice, the contents, descriptions, declared values and shipping costs must exactly match the information entered on the Interparcel website. Any discrepancies could result in delays or additional charges from customs authorities.

If customs charges are billed to Interparcel, the original parcel sender will be responsible for paying them. Please see Section 12 of our Terms of Use for further information.

Compare delivery options

Popular DPD Local services

Compare a selection of UK and international DPD delivery services available through Interparcel.

DPD Lite

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DPD Air Classic

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from £27.00 + VAT