All our Asendia services include full tracking from collection to delivery as standard. Visit our Asendia Tracking Page and enter your 12 digit tracking number to track your parcel.
All couriers apply surcharges for consignments that exceed size, weight limits, or don't strictly comply with their guidelines.
As long as your parcel is measured and weighed correctly, and packed securely, you won’t have to worry about any extra charges.
Asendia is a global cross-border e-commerce and mail specialist formed by La Poste and Swiss Post. They focus on international parcel delivery, direct mail, publications, and e-commerce logistics with options like tracked mail, economy and priority services, returns solutions, and DDP-ready customs management for online retailers.
Interparcel UK does not currently sell Asendia services. If you need similar international delivery, you can book trusted alternatives on Interparcel from leading couriers such as DHL, DPD, UPS, FedEx, Parcelforce, Evri, Landmark Global these offer economy, express, and tracked options too.
Transit times vary by destination and service. As a guide, economy mail-style services can take 5 to 15 working days, while priority or tracked parcel services are often 3 to 8 working days to major markets. Remote locations or peak seasons may extend delivery times. For time-critical shipments, consider express alternatives available on Interparcel.
Asendia offers milestone tracking on eligible services, usually from acceptance through export, import, and delivery or handover to a local partner. Tracking is typically available on the Asendia website or via the destination postal operator once handed over. Interparcel customers can use our tracking portal for shipments booked with our available carriers where we seamlessly combine the tracking from collection to hand over to the agent for onward delivery.
Many Asendia e-commerce solutions support electronic customs data and can be configured for DDP to collect duties and taxes at checkout, helping reduce delivery delays and refusal rates. Requirements depend on destination, product type, and value. If booking through Interparcel with alternative carriers, you can submit electronic customs forms at checkout and choose services that support DDP where available.
If Asendia is not available, consider Interparcel options such as economy postal-style services for low-cost small parcels such as Landmark Global and ECMS, there is also tracked mail for better visibility, and express couriers like DHL, UPS, FedEx, and DPD for faster delivery and robust tracking. Compare prices and transit times on Interparcel to pick the best fit for your destination, weight, and speed.