Interparcel : Helpdesk

Knowledge Base

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6 results for "Packaging"
Knowledge Base
Does my item need to be boxed?
0 years 5 months ago in Packaging
We operate a parcel delivery service.Every item must be boxed, placed in a jiffy bag or envelope depending on size.
How should I package my item?
3 years 11 months ago in Packaging
We can only accept items that are professionally packed within a box ready for the driver.The item must be cushioned, protected with suitable outer packaging and the corners protected.If the item is …
I'm not sure of the exact size or weight of my package.
3 years 11 months ago in Packaging
You need to know this information to use our services.If these details are wrong, you will be charged the extra postage costs plus a £15 administration fee.
Do you only collect boxes?
3 years 11 months ago in Packaging
We can only collect boxes, letters and jiffy bags under our normal services. Please note that we also have a Pallet service available through Quote and book.
What is classed as Furniture?
3 years 11 months ago in Packaging
Furniture is classified as movable objects which may support the human body (seating furniture and beds), provide storage, or hold objects on horizontal surfaces above the ground.
What appliances are classed as White Goods?
3 years 11 months ago in Packaging
Dishwasher, Clothes dryer, Freezer, Refrigerator, Cooker (also known as Range, Stove, Oven, Cooking plate or Cooktop), Water heater, Washing machine, Trash compactor, Microwave, Air Conditioner.