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Knowledge Base

Search our knowledge base or browse the articles.
You'll find answers to many of your questions here.

Collection

All your questions about collections are here.

Delivery

Questions about delivery availability and issues.

Drop Off

Want to know about drop off services? We answer common questions here.

Online Booking

Booking and website related questions and answers.

Packaging

Find advice on preparing and packaging your parcel.

Transit Cover

Included and additional Transit Cover help.

Payment

Payment methods and problems.

Damage and Claims

What to do if your parcel is lost or damaged.

International Orders

If you're sending a parcel overseas then this is for you.

Our Services

We sell services from the big brand couriers. Learn about them here.

General Advice

Common questions and answers.